Reflection Week 6 (Contingency Leadership Theories)
The sixth class
of Dynamics of Leadership was held on Friday, 26th April 2024 with a
topic of ‘Contingency Leadership Theories’. Prof Jamilah started the class with showing
a video about ‘The Relentless Principal story’. The maverick Kiwi
principal who is shaking up education in the USA, turning troubled schools into
winners. Hamish Brewer, a tattooed skateboarder originally from West Auckland,
hated school when he was a student, having failed his school certificate twice.
Now he wants to be the best school principal on the planet. What I can learned
from this video how he inspires the children to be a great student, motivate
the children for not give up in their life even they are from the low-cost
family. He also unites the children and have a clear vision and goal to
achieve. He actually has a great passion for what he did and for me, he is one
of the examples of an effective situational leader. Enjoy the screenshot from
the video and you’ll see the moment of the desirable of his leadership.
This is Hamish Brewer, the Relentless Principal |
He
was waiting his student coming to the school and greeted them with a
motivational word. |
He
is very motivated and motivates the people. Very close with his student. |
His
word amazed the children and very inspiring |
Leader
and followers support each other! |
He
congratulates his student for becoming a winner, but his student said that
she is not the winner, but the school is the winner! See how a true leader
inspiring followers to become like him. |
For the next
slide is about “The Leadership Theories vs Leadership Model”. The
different with the leadership theories and leadership model is leadership
theories, on the other hand, a broader various perspective on leadership. They
aim to explain why certain leadership approaches work and how they impact
organizational outcomes. These theories explore into the underlying principles
and concepts that guide leadership behaviour. Leadership theories include the
trait theory, behavioural theory, contingency theory, and path-goal theory,
among others. Each theory provides a different lens through which we can
understand leadership effectiveness. But the leadership models, provide
a conceptual framework for understanding what makes a leader effective. They
serve as a structured way to explain the characteristics, behaviours, and
practices that contribute to successful leadership. These models often focus on
specific aspects of leadership, such as traits, behaviours, or situational
factors. Examples of leadership models include the transformational leadership
model, situational leadership model, and servant leadership model.
The next slide
is about “Contingency theory and model”, where
contingency means “it depends”. Different individuals and groups prefer
different leadership styles. Prof Jamilah gave an example of the principal
of the school, where the principal will treat a high performing teacher
differently from the average or low performing teacher. There is no best way to
organize, to lead, and to make decisions in an organization. A leader also can
motivate the team and take the organization to great heights. There are many leadership styles, and they all have their
unique virtues. The leader must decide which leadership style suits a
particular situation. This concept is a contingency
theory of leadership. Contingency theories of leadership include Fiedler's
Contingency Model, Hersey-Blanchard Situational Leadership Theory, and
Path-Goal Theory [19].
Contingency Theory Models for Leadership
Prof Jamilah
further explain about the contingency theories such as Fiedler (1951)
where the leadership style is a reflection of personality and behaviour, and
that leadership styles are basically constant/remain continuously. This is the
first leadership model developed by Austrian psychologist Fred Fedler. Leaders
do not change styles; they change the situation. In this model, there are typical situations,
and then the LPC score will be determined. LPC means least preferred co-worker.
If the score is above 64 and above, then the leader is relationship-oriented. Your
leadership style is characterized by your effectiveness at building
relationships and managing conflict. If
the score between 58-63, the leader is socio-independent leader. If the score
is below 57, then the leader is task-oriented. Task-oriented leadership is
characterized by a strong ability to organize teams and projects for more
efficiency and effective task accomplishment.
In this model,
three typical factors will determine LPC, which is situational favourableness, including
the leader-member relations, the task structure, and the leader’s
power position. Regarding leader-member relation levels, a favourable
situation would be one where your team trusts you implicitly. The higher the
trust between two parties, the more favourable the situation is. In terms of
task structure, a favourable situation has very clear tasks. If it’s obvious
what the team should be doing and how they should carry out their tasks, the
leader has more situational control. The last situational factor is the
leader’s position power. A strong leader position power means that you have
high authority as a leader. The more position power you have to reward or
punish your team, the higher the situational control [20].
Example of Fiedler’s
Contingency Theory;
PizzaHut Restaurant Manager |
In this
example, we’re going to imagine that you have been newly appointed the
manager of a PizzaHut restaurant in other branch. In this scenario we might
expect the following situational factors: |
Situational
factor: Trust will be
low/poor |
This is because
you are new to the job so your team won’t trust you. Secondly, staff turnover
is high so it’s going to be difficult to build strong relationships. |
Situational
factor: Task
structure is high |
This is
because there are extremely clear operating procedures to follow covering
everything from how to make each pizza, to how to welcome customers to the
restaurant. |
Situational
factor: Position
power is high/strong |
You have the
ability to hire and fire and reward and punish as is required. |
According to Fiedler’s Contingency
Theory of Leadership, and using our table above, a relationship-oriented
leader is best suited to this type of role. |
If the
situation changes into – appointed as manager at the same restaurant, the
situational factor of leader-member relation/ trust will be change to good,
task structure and position power will be remained. Refer to the table,
a task-oriented leader is best suited to this type of role. I hope this example
will have a clear picture about Fiedler’s Contingency Theory.
Next slide from
Prof Jamilah in contingency theory on The Leadership Continuum Model’ by
Tannenbaum and Schidmt (1950s). The Leadership Continuum Model by
Tannenbaum and Schmidt, developed in the 1950s, suggests that there is a range
of leadership styles that can be used by a leader, from autocratic to democratic.
The model emphasizes the importance of considering factors such as the leader's
personality, the situation, and the characteristics of the followers when
choosing a leadership style. Below is the diagram of ‘Tannenbaum and Schidmt
Continuum of Leadership’ from slidesalad.com;
From a group
development standpoint, moving from left to right along the continuum, the
leader gives up his or her power in making solo decisions so that he/she
progressively involves the group, until the group effectively becomes
self-managing. At the far left, the leader sets goals, makes decisions and then
tells the others what they are going to do. At the opposite end of the
continuum, the leader permits (perhaps encourages) the group to define the
issues they are facing and share the decision-making. Tannenbaum and Schmidt's
model is oriented notably towards decision-making and ignores other aspects of
leadership. Nevertheless, the model is powerful and insightful. It's a
wonderfully concise and easily applicable tool, showing leaders the many
choices, they have [21].
Here's a breakdown
of the key leadership styles along the continuum [22]:
Autocratic
(Tell) |
·
At the extreme leader-centred end of the
continuum, the leader makes all decisions and closely supervises followers. ·
There is limited input or autonomy for team
members. ·
This style is suitable for situations where
quick and decisive action is required, such as during a crisis or when
dealing with inexperienced team members. |
Consultative
(Sell) |
·
In this style, leaders seek input from team
members but ultimately make the decisions themselves. ·
Leaders provide information, explain their
decisions, and try to persuade team members to support their choices. ·
This style is suitable when leaders value
team members' input but need to maintain control over the final decision. |
Participative
(Consult) |
·
Leaders and team members collaborate in
decision-making, with both parties contributing ideas and discussing options. ·
The final decision is made jointly. ·
This style is effective when leaders want to
empower team members, foster creativity, and build a sense of ownership among
the team. |
Delegative
(Join) |
·
In the delegative or laissez-faire style,
leaders’ hand over decision-making authority to team members. ·
Team members have significant autonomy, and
leaders provide guidance and support when needed. ·
This style is suitable when team members are
highly skilled, self-motivated, and capable of making decisions
independently. |
The key insight
of the Leadership Continuum is that there is no one-size-fits-all leadership
style. Effective leaders should be flexible and adapt their style to the
specific situation and the needs of their team members. Factors to consider
when determining the appropriate leadership style include the task/project, the
skill and experience of team members, time constraints and team dynamics. Last
but not least, effective leaders recognise that different situations and team
compositions require different leadership styles. By understanding where they
fall on the continuum and being willing to adjust their style as needed,
leaders can better engage their teams, foster collaboration, and achieve their
organisational goals. Leadership is not a fixed concept but a dynamic practice
that evolves to meet the ever-changing demands of the workplace.
Next slide by
Prof Jamilah is about Situational Leadership model by Ken Blanchard and Paul
Hersey (in the late 1960s). It is the adjustment of a leadership style to
specific situations to reflect employee needs.
The
Hersey-Blanchard Model, or situational leadership style, was developed
by author Paul Hersey and leadership expert Ken Blanchard, author of “The One
Minute Manager.” The model is not a static leadership style. Instead, it is
flexible, wherein the manager adapts their management style to various factors
in the workplace, including their relationship with employees. That means
managers who live by the model must choose a leadership style related to
followers’ maturity. For example, if an employee’s maturity is high, the model
suggests the leader provide minimal guidance. By contrast, if their maturity is
low, the manager may need to provide explicit directions and supervise work
closely to ensure the group has clarity on their goals and how they are expected
to achieve them [23]. This model provides as a way to guide leaders to more
effective leadership based on situations and people. Because employees work and
mature professionally—or not—the theory suggests that they may respond better
to different levels of guidance, supervision, and instruction. The theory
behind the model is to use different approaches with employees based on their
abilities, willingness to work, knowledge, and experience.
One example
scenario in this situational leadership style, is when a team is highly
skilled and motivated, a leader may use a delegating style, giving the team
members more autonomy and decision-making power. On the other hand, if a team
is inexperienced or lacking motivation, a leader may need to use a more directive
style, providing clear instructions and guidance.
Ok then, we
proceed for the last Prof Jamilah slide lecture is about ‘Path-Goal
Leadership Model’ by House & Mitchell (1974). Below is the diagram of
Path-Goal Theory of Leadership adapted from www.toolshero.com.
Path-Goal
Theory of Leadership (House & Mitchell, 1975)
The right
leadership style depends on the situation and the employees. The chosen
leadership style is only acceptable when it’s accepted by her or his employees
and motivates and satisfies them. It’s the leader’s task to facilitate, coach
and reward her or his employees. The Path-Goal Theory identifies four
leadership styles: directive leadership, supportive leadership,
achievement-oriented leadership and participative leadership. Refer to the
screenshot of the slide show from Prof Jamilah for better understanding;
Example of
situations:
Directive
Leadership: In
another scenario, a team is faced with a complex task that requires clear
guidance and instructions. The leader uses a directive leadership style to
provide specific guidance on how to approach the task, set clear goals, and
establish timelines. By clarifying expectations and providing structure, the
leader helps the team members navigate the challenges more effectively.
Supportive
Leadership:
Imagine a scenario where a team is working on a challenging project with tight
deadlines. The leader adopts a supportive leadership style by showing empathy
and concern for the well-being of team members. By providing emotional support
and creating a positive work environment, the leader helps reduce stress and
increase motivation among the team members.
Participative
Leadership:
Consider a scenario where a team is brainstorming ideas for a new project. The
leader adopts a participative leadership style by involving team members in the
decision-making process and encouraging collaboration. By seeking input from
team members and valuing their ideas, the leader fosters a sense of ownership
and commitment among the team members.
Achievement-Oriented
Leadership: In
a scenario where a team is striving to meet ambitious performance targets, the
leader adopts an achievement-oriented leadership style. The leader sets
challenging goals, encourages high performance standards, and provides feedback
on progress. By inspiring a sense of achievement and pushing team members to
reach their full potential, the leader motivates them to excel.
From all of the
examples, we can conclude that ‘motivation’ is an important
component in leadership and plays a significant role in the Path-Goal Theory of
Leadership. After all, it’s about how leaders can motivate their employees in
achieving their smart goals within their work environment. House and Mitchell
posit that leaders can increase motivation and happiness at work by rewarding
their employees. Additionally, they must clarify which path to choose to work
towards the goal and provide focus for their employees by coaching them and
keeping them on the right track within their work environment. This will only
increase work enjoyment. According to this leadership theory, leaders
must focus on various types of leader behaviour / leadership behaviour. This
may differ per situation and employee, as long as they provide focus and
support. This allows leaders to work on the department’s goals, but also unite
these with the organisation’s goals [24].
Before Prof
Jamilah end the session, Prof share one slide asking about ‘What is the best
leadership style?’ The answer is the one which works for the individual
leader in s specific time, and in specific environment or the right situation. As
usual, Prof Jamilah will end with the with quotes, ‘You can be anything, be
kind, in life always remember, what you give, you get back’. Thank you, Prof
Jamilah, for keep reminder to always be kind in whatever we do in life.
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